Why Choose Us?
We value patients and their family members. All facilities work with the individual, providing expert medical care, Rehabilitation Therapies, and Specialty Care in a healthy, comfortable, and supportive environment. By conscientiously applying a philosophy of Competence, Care & Compassion, many patients progress to a lower level of acuity, and a higher level of independence and quality of life.
We also value facility employees and strive to retain the best. Staff credentials and training are matched to patient needs and acuity levels at each facility. For instance, a nurse who receives specialized training for Ventilator Care will be assigned to a facility that offers that specialty. The stability of staff means that patients and staff get to know each other. This means improved efficiency and patient comfort.
Ongoing staff training programs include: vendor training on the use of new equipment, respiratory therapy training, and specialized training by our own registered pharmacists and speech, occupational, and physical therapists. All of the facility RNs and LPNs must be certified in-house on the proper use of IVs. In addition, the Quality Assurance Department conducts training sessions in such areas as hydration, fall prevention, pressure wound prevention, and accident prevention.
This Quality Assurance Program has a twofold philosophy:
- Use the latest and most appropriate medical techniques — including our Wound Care Program, Specialty Care Programs, and Rehabilitation Therapies to improve patient outcomes.
- Provide for the patient's day-to-day comfort with "back-to-basics" nursing care. This type of care, which is especially important to the chronically ill patient's feeling of well-being, involves taking care of "the little things" — answering the nurse-call bell promptly, giving shampoos and manicures, helping to wash up before dinner, or applying lipstick when company is visiting.